Akino is a trainee concierge at the Hokkyoku Department Store, an unusual department store that caters exclusively to animals. Under the watchful eyes of the floor manager and senior concierges, Akino runs around to fulfill the wishes of customers with a myriad of needs and problems in her pursuit to become a full-fledged concierge.
- Genre: Animation, Fantasy
- Studio: Production I.G, Aniplex, KDDI, ADK Marketing Solutions, Tohan
- Keyword: concierge, based on manga, mall, seinen, anime, anthropomorphic animal, store
- Cast: Natsumi Kawaida, Takeo Otsuka, Nobuo Tobita, Megumi Han, Natsumi Fujiwara, Eiji Yoshitomi